Data
Why progress may be missing
Troubleshoot attempts or analytics that do not appear.
Updated 25 Jul 2026 2 min read
Quick answer
Missing progress can result from a failed save, unstable connection, a different account or unsupported local fallback. Refresh once, confirm the signed-in email and contact support if the attempt remains missing.
What to do
- 1
Check that you are signed in to the expected account.
- 2
Refresh the page once.
- 3
Reopen the relevant history or tracker.
- 4
Send support the route, approximate time and screenshot.
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